ShiftCare ("the Company") takes your privacy very seriously. This privacy policy explains how we collect, use, protect, and share your personal data. By using this website or our services, you agree to the terms of this policy.
1. Data Collection
We may collect the following types of personal data:
- Contact Information: When you fill out the demo booking form, we collect your name, job title, organization name, phone number, and email address.
- Organization Information: Organization size, current scheduling methods, and other details you provide.
- Usage Information: When you use ShiftCare services, the system may automatically record login times, operation logs, and other usage data.
- Technical Information: Browser type, IP address, device information, and cookie data.
2. Data Usage
The personal data we collect is used for the following purposes:
- Responding to your demo booking requests and related inquiries
- Providing, maintaining, and improving ShiftCare services
- Sending product updates, feature notifications, and other service-related messages
- Conducting usage analysis to improve service quality
- Complying with legal obligations and resolving disputes
3. Data Protection
We implement the following measures to protect your personal data:
- All data transmissions are encrypted using SSL/TLS
- Data is stored on secure cloud servers located in Taiwan
- Strict access controls and three-tier permission management are implemented
- Regular security audits and backups are conducted
- All employees have signed confidentiality agreements
4. Cookie Usage
This website uses cookies to enhance your browsing experience. Cookies are used for:
- Essential Cookies: Required for the website to function properly, such as security verification.
- Analytics Cookies: Tools like Google Analytics help us understand website usage to continuously improve services.
- Functional Cookies: Remember your preferences to provide a more personalized experience.
You can manage or disable cookies through your browser settings, but some features may be affected.
5. Third-Party Services
We may use the following third-party services:
- Google Analytics: For website traffic analysis.
- Cloud Infrastructure: For data storage and computing services.
These third-party service providers have their own privacy policies. We do not sell your personal data to any third party.
6. Data Retention
We retain your personal data for the period necessary to fulfill the purposes for which it was collected. When data is no longer needed, we will securely delete or anonymize it.
- Booking form data: Retained for 1 year after the end of the contractual relationship
- Usage records: Retained for 2 years for service improvement analysis
- Data required by law: Handled according to applicable regulations
7. User Rights
Under the Personal Data Protection Act, you have the following rights:
- Query or request access to your personal data
- Request a copy of your personal data
- Request correction or supplementation of your personal data
- Request cessation of collection, processing, or use of your personal data
- Request deletion of your personal data
To exercise any of the above rights, please contact us using the information below.
8. Contact Us
If you have any questions about this privacy policy or need to exercise your data rights, please contact us:
The Company reserves the right to modify this privacy policy at any time. The revised policy will take effect upon posting on this website.